journey
17 entries across 7 organizations, 2021–2026.
Built a self-hosted portfolio generator that pulls GitHub activity via the API and turns it into a static site — with a PR-triage engine that ranks what needs attention now, a theme system that enforces accessible contrast at build time, and auto-generated contribution reports.
Built a GitHub Actions pipeline that refreshes a live Mautic docs PR dashboard roughly every 30 minutes during work hours, sorting each PR into one of four priority groups by what needs action, with a companion reminder page to prompt code PR authors to review the docs PR against their own changes.
Extracted the OSS Portfolio engine into a template repo — same GitHub API pipeline and dual Markdown/HTML output, reduced to one config value (a GitHub username) so anyone can stand up their own.
Rewrote Mautic's contributing guidelines and consolidated three separate per-repo CONTRIBUTING files into one shared source on the Community Handbook.
Rewrote the Tester guide twice: first replacing sunset Gitpod instructions with GitHub Codespaces setup written from scratch, then restructuring the page to lead with local (DDEV) setup over Codespaces.
Won Mautic's 2025 Mautician of the Year award, selected by a panel from the year's active contributors for exceptional support, ideas, and dedication to the community.
Converted the Community Handbook's content into reStructuredText across roughly 20 sections — one merged PR per role and policy area, from Designer and Translator guides through Governance and Financial Policy.
Created and still maintain Virtual Coffee's handbook — onboarding, Slack navigation, glossary — including a 2023 reorg of every community resource on the site.
Wrote a facilitator handbook plus individual guides for 15+ Monthly Challenges, replacing ad hoc volunteer knowledge with a documented process.
Migrated Virtual Coffee's documentation to Docusaurus solo — full information architecture and content rebuilt from scratch, not a lift-and-shift.
How keeping notes for myself turned into writing for communities, and then into leading the teams that maintain the docs.
As Assistant Team Lead for Mautic's Education Team, walked contributors through setting up a local environment to contribute, test, and review documentation PRs.
As Assistant Team Lead for Mautic's Education Team, explained how to file a PR for low/no-code contributions so they count toward Hacktoberfest and other contribution tracking.
Co-created a free maintainer-onboarding course with Bekah HW and Jessica Wilkins — 13 chapters from first PR through running a project: triage, review, and community building.
Co-hosted with Bekah HW: what open source is, why it's worth contributing to, and how to start making an impact.
Co-hosted with Bekah HW: the path from regular contributor to maintainer, and what changes once you are the one deciding what gets accepted.
Gave a lightning talk explaining documentation is conversion infrastructure, not a nice-to-have. Clear docs mean faster reviews, quicker-merging PRs, and contributors who come back.